Quick Start Video
OxiPro NB20 Nebuliser Support
You've found the page which provides full support on the OxiPro NB20 Nebuliser. You will find the downloadable user manual along with frequently asked questions.
Frequently Asked Questions
What is the OxiPro NB20 Nebuliser used for?
The OxiPro NB20 is a compressor nebuliser designed to aerosolize prescribed medications for inhalation, helping treat respiratory conditions such as asthma, COPD, and bronchitis.
Who can use the OxiPro NB20?
It is suitable for both adults and children (as defined by the prescribed medication) and can be used in hospitals, clinics, or at home.
Can multiple people use the same nebuliser kit?
Yes, but make sure that the components are washed and cleaned between uses. See the manual for more details.
What is the countdown function?
You can set a treatment time between 5 and 20 minutes in 5-minute increments. The device will automatically stop after the countdown ends.
Can I use the device continuously?
No. The recommended operating cycle is20 minutes on, 40 minutes offto prevent overheating.
How often should I clean the nebuliser?
Clean the nebuliser kit and accessories before and after each use. See the full manual for details.
How do I clean the air tube?
The air tube does not need to be washed. If condensation appears, connect it to the compressor and run the device until dry.
When should I replace the air filter?
Replace the air filter every 60 days or immediately if it appears dirty or wet. Do not wash or reuse filters.
Why is there no mist coming from the nebuliser?
Check the following:
- Medication is added correctly.
- Nebuliser kit is properly assembled.
- Air tube is not kinked or damaged.
- Device is not tilted more than 45°.
What should I do if the device gets hot?
Turn off the device and let it cool for at least 40 minutes before using it again. Never cover the compressor during use.
How do I register my product?
Please use the link in the footer of the website. Type in your email address, your first and last name, and chose the marketing permissions you’re comfortable with. Once you see the “Subscription confirmed” message, it’s all done, congratulations, you’ve extended the warranty of our product to 2years!
How should I store the device?
- Store in a clean, dry place away from direct sunlight and extreme temperatures.
- Keep all parts in the provided storage bag.
- Do not store with medication in the tank.
Is the device safe for children?
Yes, but it should always be used under adult supervision. Use the appropriate mask size for the child.
What are the technical specifications?
- Nebulising rate: ≥0.2 ml/min
- Particle size: 1–5 µm (≥60%)
- Noise level: ~45 dB
- Max medication volume: 10 ml
- Power: 12V DC via AC adapter
What is the warranty period?
The OxiPro NB20 comes with a12-month warrantyfrom the date of purchase. Warranty does not cover misuse, unauthorized repairs, or damage from natural disasters.
Register your device using the link in the fotter of the website to extend the warranty to 2 years!
Who do I contact for support or repairs?
Contact us using the details here: Contact us
Do you need further help?
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